Terms & Conditions
Site and stadium regulations VELTINS-Arena
You can download the site and stadium regulations and an overview of the area of application as a PDF document here:
Property and stadium regulations June 2018 (PDF)
Site plan area of application (PDF)
Visitors to the VELTINS-Arena and the grounds covered by the Site and Stadium Regulations acknowledge the validity of the Site and Stadium Regulations by entering the area covered by the Site and Stadium Regulations (see § 1 Para. 1 of these Site and Stadium Regulations). Visitors undertake to comply with the site and stadium regulations vis-à-vis the respective organizer. The organizer of home matches of the teams of the soccer club Gelsenkirchen-Schalke 04 e.V. (hereinafter also referred to as "Schalke 04") is Schalke 04. With regard to other events, the organizer is designated on the tickets, in the event description and the order form on en.veltins-arena.de and schalke04.de as well as in the official advertising materials for the respective event.
§ 1 Scope of application
- The territorial scope of these property and stadium regulations extends to the areas of the VELTINS-Arena, the local transport facility on Kurt-Schumacher-Straße, the Parkstadion including the access roads and green areas south of the A2 motorway, the parking lots north of Willy-Brandt-Allee and west of Adenauerallee. The area of application is marked with a continuous line on the attached site plan, which forms part of these stadium regulations. The area of the VELTINS-Arena, which is enclosed by a fence, is shown by a dotted line on the site plan. The cinema center, the sports paradise, the Berger Feld comprehensive school, the "Rasselbande" children's home, the REHA clinic, the hotel and the disaster control center are excluded from the area of application.
- The site and stadium regulations apply on the respective event days for all events that take place in the VELTINS-Arena or on the ancillary facilities (parking lots, local transport system).
- These stadium regulations can also be enforced by the police or the regulatory authorities.
§ 2 Authorized group of persons
On the days of the event, only persons who carry a valid admission ticket or other authorization card or who can prove their right to stay for this event in another way are permitted to stay in the enclosed area of the VELTINS-Arena or any other enclosed event area within the spatial scope of these property and stadium regulations.
§ 3 Incoming inspections
- When entering the enclosed area of the VELTINS-Arena or the enclosed event area, every visitor is obliged to present his or her admission ticket or authorization card to the event organizer's control and security service, the police or law enforcement officers without being asked and to hand it over for inspection upon request.
- Visitors who are unable to provide proof of their right to stay or who have been banned from entering the stadium locally or nationally for sporting events are not permitted to enter the stadium or the enclosed event area for the corresponding sporting events. They will be turned back by the organizer's control and security service, by police officers or the regulatory authorities or will be expelled from the enclosed area of the VELTINS-Arena if they are found there.
- Visitors suffering from alcohol or drug-related symptoms of alcoholism or carrying weapons or dangerous objects within the meaning of § 5 of the Property and Stadium Regulations and who do not agree to their seizure by the organizer's control and security service are also excluded from access to the VELTINS-Arena or any other enclosed event area within the scope of these Property and Stadium Regulations, visitors who are found to have an alcohol content of more than 1.6 per mille are generally excluded.
- Visitors who, based on their behavior or other indications or findings, are suspected of being subject to a local or nationwide stadium ban for sporting events or who suffer from alcohol or drug-related symptoms or who are carrying weapons or dangerous objects within the meaning of § 5, the event organizer's control and security service is entitled, with their consent, to inspect their clothing and containers in order to clarify the facts of the case, to determine whether they are under the influence of alcohol or drugs, also using technical means, or, in the event of a possible stadium ban, to check their identity by inspecting their identity documents.
- Anyone who does not give their consent in accordance with § 3 (1) and (4) will be excluded from entering the enclosed area of the VELTINS-Arena or any other enclosed event area within the scope of these property and stadium regulations and will be turned away or expelled from the enclosed area if they are found there.
- FC Schalke 04 is against racist, violence-glorifying, homophobic, anti-Semitic, left-wing and right-wing extremist tendencies.
Therefore, persons who give the impression of an extreme attitude, particularly due to their external appearance in connection with their political views, may be excluded from events.
External appearance includes, in particular, typical clothing, including clothing with themed lettering in which various combinations of numbers or letters make the wearer's attitude clear.
Furthermore, persons who display such an extreme stance through flags, propaganda material or proclamations may be excluded from events.
§ 4 Behavior within the scope of the property and stadium regulations
- Within the scope of these site and stadium regulations, everyone must behave in such a way that neither other persons nor objects of significant value are endangered, damaged or - more than is unavoidable under the circumstances - hindered or inconvenienced.
- Everyone must follow the instructions of the organizer's control and security service, the police, the regulatory authorities, the fire department, the rescue service and the stadium announcer.
- Visitors may only occupy the space allocated to them and may only use the designated entrances on the way there. For security reasons and to avert danger, visitors are obliged to take other seats, possibly in blocks other than those indicated on their admission ticket, if instructed to do so by the organizer's control and security service, the police or the regulatory authorities.
- All entrances, exits and escape routes must be kept clear.
- It is forbidden to stand in the seating area during ongoing events.
- For security reasons and to avert danger, the VELTINS-Arena and the fenced-in area of the VELTINS-Arena as well as any other fenced-in event area within the scope of these property and stadium regulations are monitored by video.
- It should also be noted that wearing a guest jersey in the north curve is not permitted at soccer events.
- Visitors who are within the scope of these property and stadium regulations are prohibited from carrying the following items:
- Weapons and other dangerous objects that are capable of causing or causing injury or are suitable or intended for damaging property;
- Protective weapons or clothing or objects that are suitable as protective weapons and are intended under the circumstances to ward off enforcement measures by a holder of sovereign powers;
- Gas spray cans, corrosive or coloring substances, flammable liquids or pressurized containers for highly flammable or harmful gases, with the exception of commercially available pocket lighters;
- Bottles (including PET bottles), cups, jugs, cans or other containers made of fragile, splintering or particularly hard material; non-alcoholic beverages up to 0.5 liters are permitted as "Tetra-Pak";
- bulky items such as ladders, stools, chairs, boxes, suitcases, rucksacks and bags larger than A4 format;
- Fireworks, rockets, Bengal fire, smoke powder, smoke bombs, flares and other pyrotechnic objects;
- Flag or banner poles that are longer than two meters or have a diameter greater than three centimeters, as well as large banners, double holders and large quantities of paper or rolls of wallpaper;
- mechanically and electrically operated noise instruments;
- Devices for sound or speech amplification;
- Laser pointer;
- alcoholic beverages of all kinds;
- Drugs;
- Animals;
- propaganda material glorifying violence, racism, xenophobia, anti-Semitism and radical left-wing and right-wing extremism;
- other objects which by their nature are suitable and intended to cause injury to persons or damage to property;
- Objects that are suitable and, under the circumstances, intended to prevent identification;
- Cameras, video cameras and other sound or image recording devices for commercial use (unless the organizer has given its consent);
- Fan paraphernalia, insofar as this is used to provoke other fan groups.
- Powerbanks (from a size of 10x7x3cm)
- Visitors are still prohibited:
- to climb or climb over structures and facilities not intended for general use, in particular facades, fences, walls, parapets, enclosures of the playing area, barriers, lighting systems, camera platforms, masts of all kinds, roofs including any bracing devices and anchoring, trees, hedges or roadside greenery as well as planting areas of any kind;
- to enter areas that are marked as off-limits to visitors and to occupy locations or spaces that the organizer has not designated for visitors;
- the installation, attachment or storage of objects;
- staying overnight;
- seats;
- to unfurl banners that obstruct the view with the purpose of concealing unauthorized actions;
- throwing objects;
- lighting fires, setting off fireworks, rockets, Bengal fire, smoke powder, smoke bombs or other pyrotechnic objects or assisting or inciting others to do so;
- to offer for sale and sell goods, distribute printed matter or conduct collections or sell admission tickets without the required public-law permits and the private-law permission of the organizer;
- to write on, paint on, stick on, scratch, corrode or otherwise damage structures, facilities, trees or paths;
- to relieve themselves outside the toilets or to litter the facilities covered by these site and stadium regulations in any other way, in particular by throwing things away or leaving them lying around;
- to express or disseminate slogans that glorify violence, racism, xenophobia, anti-Semitism, left-wing and right-wing extremism and to discriminate against population groups through statements, gestures or other behavior;
- in a presentation that is suitable and, under the circumstances, intended to prevent identification;
- It is prohibited to offer for sale, sell or in any other way make available to others items that are not permitted to be carried within the scope of the property and stadium regulations.
- It is also prohibited to restrict traffic areas, in particular footpaths and driveways, and to set up sales stands in green areas.
- It is also prohibited to gather with others in the vicinity and at events within the meaning of these property and stadium regulations. A riot occurs when several people come together to act in concert with the recognizable intention of disturbing the public peace.
§ 6 Infringements
- Anyone who intentionally or negligently violates the provisions of § 5 of these property and stadium regulations may be expelled from the VELTINS-Arena and the wider area of application of the property and stadium regulations without compensation and without reimbursement of the admission fee. The same applies to persons suffering from alcohol or drug-related symptoms of alcoholism.
- A stadium ban may be imposed on persons who violate the site and stadium regulations through their behavior inside or outside the stadium in connection with an event. This entry ban can be limited to the area of the VELTINS-Arena, taking into account the principle of proportionality, or can also be issued with nationwide effect for soccer events in other stadiums.
- If it is suspected that visitors have committed a criminal offense, a report will be made. In the event of an administrative offense, a complaint may be filed.
- Prohibited items shall be seized and taken into custody and, unless they are required as evidence for misdemeanor or criminal investigation proceedings, shall be returned to the person from whom they were seized once the conditions for seizure no longer apply.
Items from § 5 para. 1 letters a, b, f, l, o are exempt from return.
§ 7 Contractual penalties / association penalties
- The visitor is obliged to pay a contractual penalty of € 25 to the organizer if he urinates within the area of application of these property and stadium regulations:
- urinates outside the toilet facilities provided there,
- sticks stickers, posters or notes on building components or accessories of the Veltins-Arena (e.g. fences, flagpoles, garbage cans, information signs etc.),
- smokes within the designated no-smoking zones.
- The organizer is entitled to demand a contractual penalty of up to € 300.00 from visitors who have gained access to the VELTINS-Arena or to another enclosed area within the scope of the property and stadium regulations or to another block or seat than is shown on their ticket, unless the violation was not culpable. The contractual penalty shall be determined by the organizer at its reasonable discretion and shall be reviewed by the competent court in the event of a dispute. Further claims for damages shall remain unaffected by this, whereby the contractual penalty shall be offset against claims for damages.
- If the visitor carries pyrotechnic objects (e.g. Bengalo flares, flares) within the VELTINS-Arena or on the other grounds covered by the scope of the property and stadium regulations, ignites them or assists in igniting them, he/she forfeits a contractual penalty to the organizer. The amount of the contractual penalty shall be determined by the organizer at its reasonable discretion and, in the event of a dispute, shall be reviewed by the competent court. Further claims for damages shall remain unaffected by this, whereby the contractual penalty shall be offset against claims for damages.
- If the visitor throws objects (e.g. beer cups or lighters) at other spectators or onto the pitch in the VELTINS-Arena or on the grounds covered by the scope of the property and stadium regulations, he/she will forfeit a contractual penalty to the organizer. The amount of the contractual penalty shall be determined by the organizer at its reasonable discretion and, in the event of a dispute, reviewed by the competent court. Further claims for damages shall remain unaffected by this, whereby the contractual penalty shall be offset against claims for damages.
- Anyone who intentionally or negligently fails to comply with the instructions of the organizer's control and security service, the police, the regulatory authorities, the fire department, the rescue service or the stadium announcer contrary to the provisions of Section 4 (2) or blocks entrances and exits or escape routes contrary to the provisions of Section 4 (4) shall forfeit a contractual penalty of up to € 1,000.00. The amount of the contractual penalty shall be determined by the organizer at its reasonable discretion and, in the event of a dispute, shall be reviewed by the competent court. Any claims for damages shall remain unaffected, but shall be offset against the contractual penalty if applicable.
- The provisions of these ground and stadium regulations serve to protect the legal interests of players, spectators and all other persons present at events in the VELTINS-Arena or on the grounds covered by the scope of the ground and stadium regulations, the legal interests of persons who inevitably or accidentally come into contact with such events, as well as the legal interests of the clubs involved in the respective match (in particular also against the imposition of association penalties due to the misconduct of spectators).
The organizer points out that associations (DFB, DFL, UEFA) will impose considerable penalties if spectators set off pyrotechnic objects in the VELTINS-Arena or throw objects at other spectators or onto the pitch. The organizer or the visiting club is entitled to demand compensation for these fines from the spectator who set off the pyrotechnic objects or assisted in setting them off or threw the objects.
§ 8 Scope of the organizer's liability
- The liability of the organizer, its legal representatives and vicarious agents for damages resulting from injury to life, body or health as well as liability under the Product Liability Act and liability due to a fraudulently concealed defect or the assumption of a quality guarantee is not limited by these stadium regulations. Furthermore, these stadium regulations do not limit the liability of the organizer for damages based on an intentional or grossly negligent breach of duty by the organizer, its legal representatives or vicarious agents; if none of the aforementioned cases exist, the liability of the organizer for damages arising from the breach of an obligation which is essential for the achievement of the purpose of the contract, the fulfilment of which is therefore essential for the proper execution of the contract and on the observance of which the visitor relies and may rely (essential contractual obligation), is limited to the foreseeable damage typical for the contract. Otherwise, the liability of the organizer is excluded.
- Insofar as the liability for damages is limited in § 8 para. 1, this also applies to any liability of the vicarious agents and legal representatives of the organizer.
§ 9 Image and sound recordings
- Every visitor to an event in the VELTINS-Arena as well as on the grounds covered by the scope of the property and stadium regulations agrees that the organizer is entitled, without being obliged to pay any remuneration, to make image and sound recordings of the visitors and/or have them made by third parties, to reproduce, broadcast and use them in any audiovisual media and/or have them reproduced, broadcast and used by third parties.
- The organizer's rights under paragraph 1 shall apply for an unlimited period of time and worldwide.
§ 10 Exemptions
In agreement with the organizer, the police and the fire department, individual visitors to the VELTINS-Arena may be permitted to carry larger flags than those specified in § 5 para. 1g. The organizer also reserves the right, in agreement with the police and fire department, to make deviating individual arrangements with regard to large banners and/or megaphones/drums. The prerequisite for this is an application submitted to the organizer in good time in advance by the visitors concerned.
§ 11 Linguistic equality
References to persons and functions apply in both male and female form.
§ 12 Final provision
These grounds and stadium regulations enter into force on 15.06.2018.
General Terms and Conditions of FC Schalke 04 Arena Management GmbH for the use of scarce tickets
These General Terms and Conditions (hereinafter referred to as "TERMS AND CONDITION") apply to the issue and use of RFID chip-based cards for payment in the VELTINS-Arena (hereinafter referred to as "Knappenkarte"). The TERMS AND CONDITION apply to all services including information and information in connection with the issue, delivery and use of the Knappenkarte.
§ 1 Acquisition
The customer's contractual partner for the issue and use of the Knappenkarte is FC Schalke 04 Arena Management GmbH (hereinafter referred to as "AMG"), Ernst-Kuzorra-Weg 1, 45981 Gelsenkirchen.
The Knappenkarte is available at the VELTINS-Arena on the day of the event or at the advance booking offices authorized by AMG or at the office of FC Gelsenkirchen-Schalke 04 e.V. (hereinafter referred to as "FC Schalke 04"). The Knappenkarte remains the property of AMG. The customer only receives the right to dispose of the credit balance on the Knappenkarte.
§ 2 Charging and use
The Knappenkarte can be used to make cashless payments for food, drinks and goods at events in the VELTINS-Arena. With each payment transaction, the credit balance stored on the Knappenkarte is reduced by the amount available.
New amounts can be topped up in the VELTINS-Arena (on the day of the event up to a maximum of one hour after the end of the event), at the FC Schalke 04 office (during normal business hours) or via the Schalke APP ("online top-up"). The Knappenkarte must be topped up with a minimum amount of 5 euros (or 10 euros for online top-ups). It is possible to top up the Knappenkarte in increments of EUR 5 (or EUR 10 for online top-ups), up to a maximum credit of EUR 150. A deposit is not charged.
In the case of online top-ups, the credit to the Knappenkarte will only be issued when the Knappenkarte is contacted at a stationary kiosk within the VELTINS-Arena and may be delayed by up to one hour for technical reasons.
If the cardholder inadvertently enters a short card number issued to a third party when topping up via the app, it cannot be ruled out that the third party will use up this top-up amount. In this case, AMG shall not be liable (unless AMG is responsible) for any credit used. AMG shall only refund the cardholder the amount that is still available at the time AMG or FC Schalke 04 is informed of the incorrect booking and a chargeback is still technically possible.
If a chargeback is made to the credit card during an online top-up, AMG is entitled to temporarily block the top-up amount until the chargeback has been resolved.
§ 3 Validity
The Knappenkarte is valid for two years and one day from the date of the last transaction. The remaining balance can be paid out for a further year.
§ 4 Scarce card dispatch
The shipping of the shortcuts is at the expense and risk of the customer. AMG shall select the transportation company. For international shipping from Germany to another European country, AMG charges a country-specific handling and shipping fee. These fees will be clearly displayed during the ordering process.
§ 5 Complaints
Any complaints regarding the ticket can be directed to the designated point / service point at stairwell 5 of the Veltins Arena during the event.
Queries or complaints outside of the event operations can be addressed in writing to FC Schalke 04 Arena Management GmbH, Ernst-Kuzorra-Weg 1, 45981 Gelsenkirchen, by telephone to customer service on 01806 | 150810 (€0.20/call from a landline; max. €0.60/call from a mobile network) or by e-mail to kundenservice@schalke04.de.
Objections relating to the amount of the scarcity card credit must be reported to Schalke 04 or Schalke AMG in text form via the above-mentioned channels immediately, at the latest within six weeks of becoming aware of them.
§ 6 Conversion rate and payment
One euro corresponds to one miner.
The ticket can be returned on the day of the event at the VELTINS-Arena up to one hour after the end of the event at the latest and during normal business hours at the S04-ServiceCenter, Ernst-Kuzorra-Weg 1, 45981 Gelsenkirchen, or by post to FC Schalke 04 Arena Management GmbH, 45843 Gelsenkirchen.
Any credit remaining on the Knappenkarte will be paid out on the day of the event at the VELTINS-Arena or during normal business hours at the S04 ServiceCenter in cash or by bank transfer to a bank account to be specified by the customer. In the case of cash payment of a Knappenkarte credit balance of more than 40 euros, the customer must identify himself/herself by presenting an identity card. Payment of partial amounts is not possible. The payout will be made no later than 30 days after the customer's payout request.
§ 7 Loss
The shortage card is withdrawn when the charged amount is fully discharged.
If the cardholder loses his/her card, has it stolen or loses it in any other way and unauthorized card transactions are made as a result, the cardholder shall be liable for damages caused up to the time of the blocking notification to the amount of his/her credit balance on the card, regardless of whether the cardholder is at fault for the loss or theft.
The card number and proof of card purchase are required for the blocking notification. This must be sent to the contact points specified in § 5.
§ 8 Data protection
For the transfer of any remaining credit, the customer must fill out a contact form available from customer service and return it duly completed. This data will be processed by FC Gelsenkirchen-Schalke 04 e.V. in accordance with our data protection information, which can be accessed at www.schalke04.de/daten (see no. 466).
§ 9 Misuse
The risk of loss and misuse of the miners' card for which the cardholder is responsible is borne by the miners' cardholder. The authorization of the cardholder is not checked by the acceptance points and AMG.
In the event of misuse, in particular manipulation, the card will be blocked immediately. In the event of criminal offenses, a criminal complaint will be filed in any case.
AMG reserves the right to assert claims under civil law.
§ 10 Liability
The liability of AMG, its legal representatives and vicarious agents for damages resulting from injury to life, limb or health as well as liability under the Product Liability Act and liability due to a fraudulently concealed defect or the assumption of a quality guarantee are not limited by these TERMS AND CONDITION.
Furthermore, these TERMS AND CONDITION do not limit AMG's liability for damages resulting from an intentional or grossly negligent breach of duty by AMG, its legal representatives or vicarious agents.
If none of the aforementioned cases apply, AMG's liability for damages arising from the breach of an obligation that is essential for achieving the purpose of the contract, the fulfillment of which is therefore essential for the proper execution of the contract and on the observance of which the customer relies and may rely (essential contractual obligation), is limited to the foreseeable damage typical for the contract. AMG's liability is otherwise excluded.
Insofar as liability for damages is limited in this section, this shall also apply to any liability of AMG's vicarious agents and legal representatives.
§ 11 Place of performance and final clause
The sole place of performance and payment is Gelsenkirchen. The law of the Federal Republic of Germany shall apply exclusively.
Status: March 2024
General Terms and Conditions of FC Schalke 04 Arena Management GmbH for Arena Catering Services
You can download the General Terms and Conditions of Arena Catering as a PDF document here: AGB Arena Catering.pdf
1. general
These terms and conditions apply to all services provided by FC Schalke 04 Arena Management GmbH (hereinafter referred to as "Contractor"), in particular the provision of banqueting, conference, catering and other facilities in the VELTINS-Arena, for services within these facilities and for deliveries from the VELTINS-Arena. Only these terms and conditions are part of the contract; any terms and conditions of the client are not recognized.
2 Prices and flat-rate agreements
Prices and price details shall be quoted net and in EURO, even if not expressly stated. If minimum turnover or flat-rate prices with a number of persons have been agreed with the client (e.g. for 500 persons at a flat-rate price of .....) and the minimum turnover or number of persons is not reached, the contractor may demand 60% of the difference as lost profit, unless the client can prove a lower loss of profit or the contractor can prove a higher loss of profit. Availability, printing errors and other errors are reserved.
3. use of the rooms
Any subletting or re-letting of rooms requires the written consent of the contractor. Areas outside the rented rooms may only be used by the client with express written consent. The bringing in and consumption of food and drink is not permitted. In exceptional cases agreed in writing (e.g. trade shows), a service charge or corkage fee of an appropriate amount must be paid.
4 Withdrawal - Cancellation
In the event of rescission, cancellation or withdrawal from a concluded contractual relationship, the following flat-rate cancellation fees shall apply depending on the volume of sales or the agreed remuneration. If the agreed services - for whatever reason - are canceled up to 30 days before the event, the contractor reserves the right to claim compensation amounting to 10% of the remuneration.
25% up to 14 days before the event, provided that the declaration of withdrawal is received by the contractor at least 14 calendar days before the reservation date. 50% up to 7 days before the event, provided that the notice of withdrawal is received by the contractor at least 7 calendar days before the reservation date. 75% up to 3 days before the event, provided that the notice of withdrawal is received by the contractor at least 3 calendar days before the reservation date. 100% of the remuneration plus any costs incurred by the commissioning of third parties.
5 Loaned items
Crockery, cutlery, glasses, tables, chairs etc. remain the property of the contractor, regardless of whether they are provided free of charge or for a fee. All items must be returned to the Contractor immediately after the end of the agreed use. The Client shall be liable for loss or damage up to the Contractor's cost price; this shall not apply if the Contractor is responsible for the loss or damage.
6 Decorative material and advertising material
The attachment, installation and display of decorative material, advertising material etc. requires the written consent of the contractor. These materials and other objects brought in by the client must comply with the local fire police and other regulations. In addition, the stadium regulations of the VELTINS-Arena apply. At the end of the agreed period of use, all materials and objects brought in by the client and its vicarious agents and assistants must be completely removed from the rooms provided by the client.
7 Permits and other requirements under public law
The client must obtain any official permits required for an event in good time and at his own expense. He shall be responsible for compliance with public-law requirements and other regulations. Fees payable to third parties for events, in particular GEMA fees or taxes, must be paid directly to the creditor. The contractor may report to GEMA independently of this.
8. parking spaces
The provision of parking spaces by the contractor does not constitute a custodial relationship, regardless of whether the parking spaces are provided for a fee. In particular, there is no duty of supervision on the part of the contractor.
9. information obligations of the client
The client undertakes to inform the contractor immediately and without being asked if he has knowledge that the provision of services and/or the event, whether due to its political, religious or other character, is likely to cause public interest or to impair the interests of the contractor, the VELTINS-Arena or FC Gelsenkirchen-Schalke 04 e.V.. Newspaper advertisements, other advertising measures or publications relating to the aforementioned and/or containing invitations to job interviews or sales events require the prior written consent of the contractor.
10. right of withdrawal of the contractor
10.1 If the Client breaches its obligations under Clause 9 or if the performance of the service/event can lead to significant material or immaterial damage without this being recognizable to the Contractor when the contract was concluded, the Contractor shall be entitled to withdraw from this contract within 10 calendar days of becoming aware of the impending risk. If the Client is responsible for the reason for withdrawal, the Client shall be obliged to pay compensation to the Contractor.
10.2 In the event of force majeure (fire, strike, etc.) or other hindrances for which the Contractor is not responsible, in particular those outside the Contractor's sphere of influence (e.g. match scheduling or postponement by DFL, DFB, UEFA, etc.), the Contractor shall be entitled to withdraw from the contract without the Client being entitled to compensation or reimbursement of expenses; any advance payments shall be reimbursed by the Contractor.
10.3 The client is aware that FC Gelsenkirchen-Schalke 04 e.V. plays its home matches in the Veltins-Arena. If, after conclusion of the contract, the responsible association or institution schedules a match that conflicts with the agreed date of use of the rooms, the contractor shall be entitled to withdraw from the contractual relationship, as the rooms shall not be available to him in this case. The Contractor is obliged to inform the Client immediately of the unavailability and to reimburse any services already rendered by the Client without delay.
11 Liability
The liability of the Contractor, its legal representatives and vicarious agents for damages resulting from injury to life, limb or health as well as liability under the Product Liability Act and liability for fraudulent intent or the assumption of a quality guarantee shall not be limited by these TERMS AND CONDITION. Furthermore, the liability of the Contractor for damages based on an intentional or grossly negligent breach of duty by the Contractor, its legal representatives or vicarious agents is not limited by these TERMS AND CONDITION. If none of the aforementioned cases applies, the Contractor's liability for damages arising from the breach of an obligation which is essential for the achievement of the purpose of the contract, the fulfillment of which is therefore essential for the proper execution of the contract and on the observance of which the Client relies and may rely (essential contractual obligation), is limited to the foreseeable damage typical for the contract. Otherwise, the Contractor's liability is excluded. Insofar as the Client's liability is limited in accordance with the above provisions, this shall also apply to any liability of the Contractor's vicarious agents and legal representatives.
12 Offsetting and retention
The client shall only be entitled to offset or withhold payment in the case of undisputed or legally established counterclaims.
13. settlement of invoices
Invoices are due for payment without deduction within 7 calendar days of receipt of the invoice. For orders with a total value of more than € 3,000.00, the Contractor may demand an appropriate advance payment. In the case of orders with a total value of less than € 500.00, the Contractor may demand cash payment after performance, delivery or collection.
14 Miscellaneous
Agreements that amend and/or supplement these terms and conditions must be made in writing. In the event that individual contractual provisions are invalid, the validity of the remaining contractual provisions shall remain unaffected. In place of the invalid contractual provisions, the contracting parties undertake to replace them immediately by way of a supplementary agreement with a provision that comes closest to the intended purpose.
15 Place of jurisdiction and applicable law
If the client is a merchant or has no general place of jurisdiction in the Federal Republic of Germany, the place of jurisdiction for all disputes arising from and in connection with the contractual relationship shall be Gelsenkirchen. German law shall apply.
Status: November 2018