FC Gelsenkirchen-Schalke 04 e.V.
Ernst-Kuzorra-Weg 1
45891 Gelsenkirchen
Domain: en.veltins-arena.de
Phone: 0209 | 97 75 18 77
E-Mail: service@schalke04.de
Scope of application
FC Schalke 04 endeavors to make its websiteen.veltins-arena.dein accordance with the Barrierefreiheitsstärkungsgesetz (BFSG).
This accessibility statement applies to this website: en.veltins-arena.de.
The club strives for conformity with WCAG 2.2 Level A and AA for all its digital platforms. To this end, FC Schalke 04 is pursuing a continuous improvement process to increase digital accessibility. The identified deficiencies are being successively addressed.
Status of compatibility with the requirements
The website en.veltins-arena.deis partially compatible with the Accessibility Reinforcement Act (BFSG) due to the following incompatibilities and exceptions.
The contents listed below are not barrier-free for the following reasons:
- Old texts: News items published before June 1, 2025 may contain no or insufficient alternative texts. FC Schalke 04 checks and updates this currently relevant content on an ongoing basis.
- PDF documents: Some of the PDF documents provided are not barrier-free. The club is working on adapting these as quickly as possible or providing accessible alternatives.
- Videos: All videos published since June 1 have subtitles. Videos published before June 1, 2025 may not have full subtitles.
- Some control elements may have insufficient contrast.
The club is constantly looking at ways to improve accessibility, but cannot remove all barriers immediately due to the high cost and dependence on third-party providers.
Creation of the declaration on accessibility
This declaration was created on June 20, 2025.
The declaration was created on the basis of a self-assessment and checked against the Web Content Accessibility Guidelines (WCAG) 2.2 conformance level A and AA.
This accessibility statement has been prepared with the utmost care and is regularly updated to meet current requirements and standards. Nevertheless, errors cannot be completely ruled out.
If any errors are registered in this declaration, FC Schalke 04 asks for a short feedback via the Form for reporting barriersas listed below.
This declaration was last reviewed on June 27, 2025.
Report barriers, feedback and contact details
Are there any barriers to accessing content on en.veltins-arena.de noticed? Then you can they are welcome to be reported. FC Schalke 04 looks forward to receiving feedback from its members and fans and will endeavor to eliminate the reported barriers as quickly as possible within the scope of technical and economic possibilities.
We kindly ask you to inform us, to whichr Page and at which function the barrier has been discovered. Please fill out the following contact form as completely as possible. Barriers can be reported in the following ways:
Contact form: https://schalke04.de/formular-zur-meldung-von-barrieren/
E-Mail: service@schalke04.de
Telephone: 0209 | 97 75 18 77
Postal address:
Report keyword barriers
FC Gelsenkirchen-Schalke 04 e.V.
Ernst-Kuzorra-Weg 1
45891 Gelsenkirchen
Responsible market surveillance authority
The centralized market surveillance body of the federal states for the accessibility of products and services (MLBF) will start its work as a new institution under public law on 28 June 2025 in Saxony-Anhalt, in the state capital Magdeburg.
It can be contacted at the following address:
MLBF
c/o Ministry of Labor, Social Affairs, Health and Equality Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Telephone: (0391) 567 4530
E-Mail: MLBF@ms.sachsen-anhalt.de
